Important
This privacy policy specifically applies to the OneLink mobile application available on Google Play Store. It explains how we collect, use, disclose, and safeguard your information, with special attention to location data collection and usage.
1. Introduction
OneLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully.
By using the OneLink app, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access or use our services.
2. Information We Collect
2.1 Personal Information You Provide
- Account Information: Name, email address, phone number
- Profile Information: Employment history, professional skills, property listings, service offerings, preferences
- Location Data: Precise and approximate location information (collected only when the app is in use and with your explicit permission)
- Communication Data: Messages, calls (premium feature), and other communications within the app
- Transaction Data: Property inquiries, job applications, service bookings, and premium subscriptions
2.2 Information Collected Automatically
- Device information (model, operating system, unique device identifiers)
- Usage data and app interactions
- IP address and mobile network information
- App performance data and crash reports
Location Data Notice
We collect location data only when you actively use location-based features and grant permission. You can control location access through your device settings at any time.
3. How We Use Your Information
3.1 Core Functionality
- To provide and maintain housing, employment, service, and social connection features
- To facilitate communication between users through our integrated chat system
- To verify accounts and prevent fraudulent activities
- To provide customer support and respond to inquiries
- To process premium subscriptions for Date Mi features
3.2 Location Data Usage
We collect and use location data specifically for:
- Showing relevant properties in your desired area or current location
- Connecting you with local service providers and professionals
- Displaying job opportunities in your region or specified location
- Facilitating genuine local connections through Date Mi (premium feature)
- Improving location-based recommendations and search results
- Enhancing app functionality for community-centric services
3.3 Other Uses
- To personalize your experience and content recommendations
- To send important updates, security alerts, and support messages
- To develop, test, and improve our services
- To comply with legal obligations and protect our legal rights
- To analyze usage patterns and optimize app performance
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Generally:
- Account data is retained while your account is active
- Location data is not stored longer than necessary for providing services
- Communication data is stored to maintain conversation history
- You can request account deletion at any time through app settings
6. Your Rights and Choices
6.1 Access and Control
- Access and update your personal information through app settings
- Opt-out of promotional communications (marketing emails)
- Request data deletion or account termination
- Export your data upon request
6.2 Location Data Controls
You have full control over location data:
- Enable/disable location services through your device settings
- Choose "While Using the App" or "Never" for location permissions
- Disabling location services may limit functionality for housing, services, and local connections
- Location data is never collected without explicit permission
6.3 Other Controls
- Adjust notification preferences in app settings
- Control profile visibility for different app sections
- Manage communication preferences for Date Mi (premium feature)
7. Security
We implement enterprise-grade security measures including:
- End-to-end encryption for sensitive communications
- Secure servers with regular security assessments
- Authentication and authorization protocols
- Regular security updates and vulnerability testing
- Employee training on data protection
While we strive to protect your information, no security system is impenetrable. We encourage you to use strong passwords and keep your login credentials secure.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard contractual clauses where applicable
- Compliance with international data protection regulations
- Partnering only with service providers who meet our security standards
9. Children’s Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes through:
- In-app notifications
- Email communication (if provided)
- Updated "Last Updated" date at the top of this policy
Continued use of the app after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions, concerns, or requests:
- Email: linkapp254@gmail.com or onelink254@gmail.com
- Phone: +254 705 703 757
- Website: https://link-app.co
We typically respond to privacy inquiries within 7–10 business days. This Privacy Policy is effective as of February 3, 2026.